Privacy Policy

Last Updated: August 29, 2026

At SBZONE (Smart Buy Zone), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you visit or make a purchase from www.sbzone.shop.

1. Information We Collect

When you use our website or place an order, we may collect information such as:

• Full name

• Email address

• Phone number

• Billing and shipping address

• Order and purchase details

• Payment-related information processed through our payment providers

• Information you provide when contacting customer support

We may also automatically collect certain technical information, including your IP address, browser type, device information, and information about how you interact with our website.

2. How We Use Your Information

We use your personal information to:

• Process and fulfill your orders

• Arrange shipping and delivery

• Provide customer support

• Communicate with you about your orders

• Process payments

• Prevent fraud and unauthorized transactions

• Improve our website, products, and services

• Comply with applicable laws and legal requirements

• Send promotional communications where permitted and where you have provided consent

3. Order Fulfillment and Third-Party Suppliers

SBZONE operates as an online retail/e-commerce business and may use third-party suppliers, fulfillment partners, shipping companies, and service providers to fulfill customer orders.

To complete and deliver your order, we may need to provide relevant information such as your name, phone number, shipping address, and order details to the appropriate supplier, fulfillment partner, or delivery provider.

These parties are provided only with information reasonably necessary to perform their services.

4. Payment Information

Payments may be processed through Shopify and third-party payment providers.

SBZONE does not intentionally store complete payment card information on its own systems when payment details are processed directly by a payment provider. Payment providers may collect and process your payment information according to their own privacy policies and terms.

5. Cookies

Our website may use cookies and similar technologies to:

• Keep the website functioning properly

• Remember your preferences

• Understand website traffic and usage

• Improve website performance

• Provide relevant advertising or marketing where applicable

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of our website.

6. How We Share Your Information

We do not sell your personal information.

We may share your information when reasonably necessary with:

• Shopify and website service providers

• Payment processors

• Product suppliers and fulfillment partners

• Shipping and delivery companies

• Customer support and technology providers

• Analytics and security service providers

• Government authorities or law-enforcement agencies when legally required

We only share information when it is reasonably necessary to operate our business, fulfill your order, provide services, or comply with legal obligations.

7. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, alteration, loss, or disclosure.

However, no online transmission or electronic storage system can be guaranteed to be completely secure.

8. Data Retention

We may retain your personal information for as long as reasonably necessary to:

• Complete your orders

• Provide customer support

• Maintain business and transaction records

• Resolve disputes

• Prevent fraud

• Meet legal, tax, accounting, and regulatory requirements

When information is no longer reasonably required, it may be deleted or securely disposed of where appropriate.

9. Your Privacy Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal information, including the right to:

• Request access to your personal information

• Request correction of inaccurate information

• Request deletion of certain personal information

• Ask about how your information is being used

• Withdraw consent where processing is based on consent

We may need to verify your identity before processing certain privacy requests.

10. Children's Privacy

Our website is not intended for children who are not legally permitted to make purchases.

We do not knowingly collect personal information from children in violation of applicable law.

11. Third-Party Websites

Our website may contain links to third-party websites, payment services, social media platforms, or other external services.

SBZONE is not responsible for the privacy practices, security, or content of third-party websites. We recommend reviewing the privacy policies of those websites before providing them with your personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, or applicable laws.

Any updated version will be published on this page with a revised Last Updated date.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

SBZONE (Smart Buy Zone)
Email: smartbuyzone303@gmail.com
Website: www.sbzone.shop
Location: Orangi Town, Pakistan

We will make reasonable efforts to respond to privacy-related inquiries in a timely manner.