Privacy policy

Last Updated: August 10, 2026

At Hassam E-Commerce Life, we respect your privacy and are committed to protecting the personal information you share with us when using our website or purchasing our Shopify and e-commerce services.

1. Information We Collect

When you visit our website, contact us, subscribe to our email list, or purchase a service, we may collect information such as:

  • Your name
  • Email address
  • Phone or WhatsApp number
  • Billing and payment-related information
  • Information you provide about your Shopify store or project
  • Communication and support messages
  • Website usage and device information
  • IP address, browser type, and similar technical information where collected automatically

We only request information reasonably necessary to provide or improve our services.

2. How We Use Your Information

We may use your information to:

  • Process and manage service orders
  • Communicate with you regarding your project
  • Provide Shopify store design and related services
  • Provide customer support
  • Send service updates and important notices
  • Improve our website and services
  • Prevent fraud, abuse, or security issues
  • Send marketing emails where you have agreed to receive them
  • Comply with applicable legal obligations

3. Shopify Store Access

Some services may require temporary access to a client's Shopify store.

Where access is required, it will be used only for the agreed project work, such as store design, product listing, configuration, or optimization.

Clients should use Shopify's appropriate staff or collaborator access features where available rather than sharing personal passwords.

We will not intentionally make changes outside the agreed project scope without the client's authorization.

4. Payment Information

Payments may be processed through Shopify or other payment providers available to our business.

We do not intentionally store full payment card information on our own systems when payment information is handled directly by a third-party payment processor.

Third-party payment providers process information according to their own privacy policies and terms.

5. WhatsApp Communications

If you contact us through WhatsApp, information you provide through that service may also be processed by WhatsApp/Meta according to their applicable privacy terms.

We may use the information you provide through WhatsApp to respond to inquiries, discuss projects, provide support, and manage your service order.

6. Email Marketing

If you join our email list, we may send you information about:

  • Shopify services
  • E-commerce tips
  • New services
  • Updates
  • Promotions and special offers

You can unsubscribe from marketing emails using the unsubscribe option provided in applicable marketing communications.

7. Cookies and Website Technologies

Our website may use cookies and similar technologies to operate the website, remember preferences, understand website usage, improve performance, and support analytics or marketing features.

Some cookies may be provided by Shopify or other third-party services used by the website.

Where required by applicable law, consent options may be provided before non-essential technologies are used.

8. How We Share Information

We do not sell your personal information.

Information may be shared with service providers when reasonably necessary to operate our business or deliver our services, including platforms such as:

  • Shopify
  • Payment processors
  • Website and hosting technology providers
  • Email or communication providers
  • Analytics and security providers

We may also disclose information where required by applicable law or necessary to protect our legal rights.

9. Data Security

We take reasonable measures to protect personal information from unauthorized access, misuse, alteration, or disclosure.

However, no website, online service, or electronic communication system can guarantee absolute security.

10. Data Retention

We may retain information for as long as reasonably necessary to provide our services, maintain business and transaction records, resolve disputes, prevent fraud, and comply with applicable legal obligations.

11. Your Privacy Rights

Depending on where you live and applicable law, you may have rights concerning your personal information, which can include requesting access, correction, deletion, or other permitted controls.

To make a privacy request, contact us using the contact information below. We may need to verify your request before processing it.

12. Children's Privacy

Our services are intended for customers who are legally able to enter into agreements for our services.

We do not knowingly collect personal information from children in violation of applicable law.

13. Third-Party Links

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, security, or content of third-party websites. Please review their respective privacy policies before providing personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy when our services, business practices, technology, or legal requirements change.

The latest version will be published on this website with an updated revision date.

15. Contact Us

For questions, requests, or concerns regarding this Privacy Policy, contact:

Hassam E-Commerce Life
WhatsApp: 03277015082
Email: [dropshiphassam@gmail.com]
Website: dropshippingwithhassam.online